Tire safety starts here.
Our technicians are TIA certified because we are not willing to
compromise the safety of our customers or our employees.
It doesn't matter if it's in your driveway or in the parking lot at work. Flat tires are never convenient. Neither are worn-out tires. Too many motorists discover they need a set of tires after they get stuck in the snow or lose control in the rain. Yet, as important as tires are to the handling and performance of your vehicle, they remain one of the most neglected components.
Most people leave their tire work to the people who maintain their car, which is usually wherever they get their oil changed. But have you ever asked yourself if the person who says your tires are in good condition knows what to look for? And if you've had your tires repaired or replaced, was it done properly? The fact is, when it comes to tires, the average consumer relies on past experiences and word of mouth when selecting a tire service provider.
By employing TIA certified technicians, we're sending a message to our customers that safety will always be the top priority when we service your tires and wheels. Whether it's alloy wheels or tire pressure monitoring systems, our technicians are trained to look for signs of damage or neglect before they result in flat tires or damaged components. We're equally committed to providing our technicians with a safe working environment by supplying them with the tools and equipment they need to follow the guidelines established by TIA's Automotive Tire Service (ATS) Program.
We believe that tire safety starts with a TIA certified technician, and that's why we support TIA. We want to ensure our customers' peace of mind, so that you know our qualified professionals are inspecting, repairing, and installing your tires and wheels. And, our professionals are continuously updated on the latest technology so they never have to guess when confronted with a problem. We certify our technicians through TIA, because we aren't willing to compromise the safety of our customers or our employees.
So, before you make a tire purchase or service decision, ask your salesperson if the technicians who will perform the service are TIA certified. If they are, you can rest assured that they have received the proper training to do the job right!
We Certify Our Technicians to Deliver Quality Service
In reality, every tire dealer looks the same. But those that employ technicians who are certified by the Tire Industry Association (TIA) have made education a top priority. TIA is the leader in technician training and certification, and has certified more than 18,000 industry personnel since 1997. As the recognized authority on tire and wheel service, TIA also provides members with the latest information on the newest technology.
TIA's Certified Automotive Tire Service (ATS) program is based on demonstrating proficiency in the classroom and in the shop. Our TIA certified technicians must complete an in-depth classroom training program and then perform the skills in the shop in the presence of a TIA certified instructor. Finally, they must pass a comprehensive written examination on all aspects of passenger and light truck tire and wheel service. It is not easy or inexpensive to have our technicians TIA certified and re-certified every two years, but we believe it is worth every dollar.
TIA Certified Technicians Present Frequently Asked Questions
Q: Why should I install two new tires on the rear axle of my front-wheel-drive vehicle?
A: Because a vehicle with brand-new tires on the front axle and worn tires on the rear has a greater tendency to lose control when turning in wet or slippery conditions. While the new tires on the front may "hug the turn," the worn tires on the rear may slide out and "fishtail." This condition is known as oversteering, and it has been known to cause serious and fatal accidents on front-wheel-drive vehicles with two new tires on the front axle and two worn tires on the rear.
Q: Can I install two snow tires on the front axle without installing them on the rear?
A: No. If winter/snow tires are installed on the front axle of any vehicle, they must also be installed on the rear. The difference in traction qualities may result in adverse handling characteristics, which can lead to loss of vehicle control. Therefore, in order to maintain performance and stability, winter/snow tires must be installed on all four wheel positions on front-wheel drive vehicles.
Q: How often should I check the air in my tires?
A: Tire inflation pressure should be checked at least once a month when the tires are cold or have sat for at least three hours.
Q: Why should I pay extra to properly repair a flat tire when plugging is so much cheaper?
A: Unless you have x-ray vision, any damage on the inside of the tire cannot be detected when plugging the tire on the rim. By removing the tire from the rim, inspecting the interior, and repairing the damage with a plug/patch combination, the integrity of the tire can be restored.
Q: Why should I bring my car back to the tire dealer to check the lug nuts for proper torque?
A: Everyone knows the problems associated with loose lug nuts, but overtightening the lug nuts can be just as dangerous. A simple torque check shortly after a tire rotation or installation can identify a damaged stud or lug nut.
Q: Why should I follow the size, load index, and speed rating on the placard when I select replacement tires?
A: Every new vehicle is engineered to deliver maximum performance. The tire specifications on the placard are directly tied to the suspension and braking system on the vehicle. If a different size or lower speed rating than the one indicated on the placard is used when the original tires are replaced, the responsiveness and handling of the vehicle may be affected. If the load index on the replacement tire is lower than the one on the placard, the tire may not be able to carry the maximum weight of the vehicle.